Draft shipping and returns policy. These are proposed service standards for review; no fulfillment service is active in the preview.
Delivery
Proposed standard delivery is 3–7 business days after dispatch, with a $15 charge or complimentary delivery on a qualifying subtotal of $300 after discounts. Proposed express delivery is $25. Dispatch cutoffs, supported countries, taxes, duties and actual carrier service levels must be set before checkout opens. No estimated date is a guaranteed delivery date.
Tracking your selection
Once an order is dispatched, its carrier and tracking number should appear in the account order detail view. A shipment email will be queued through the configured email provider. Contact the store if tracking stops updating or a package is marked delivered but cannot be located.
A considered return
Request a return within 14 days of delivery under the proposed commercial policy. Items should be returned in the supplied condition, with included tags and packaging. Contact support before sending anything; the final return address and responsibility for postage must be supplied by the store. Defects, misdescription and mandatory consumer rights are handled separately and may override these conditions.
A change of mind
Proposed policy: cancel free within one hour of order creation. After one hour but before shipment, a $2.99 cancellation fee is deducted. The exact refund is shown before confirmation. No self-service cancellation is available after shipment. Mandatory rights take priority; this fee requires jurisdiction-specific legal approval before activation.