Last updated 26 October 2026. What information we use, why we need it and how to contact us.
We use your email address, account identifier and sign-in information to create your account, verify access, send security and password-reset emails, and protect your account.
We use purchased items, payment references, amounts, currency, order status and delivery consent to process purchases, provide licenses and handle payment issues. Payment details are handled by our payment provider; we do not receive your full card number or security code.
We use a device identifier to manage the one-PC account limit. Limited network, browser and access information is used to recognise sign-ins, prevent fraud and protect the service.
We keep the messages, account details and any order reference you provide in support tickets or emails so our team can investigate and reply. Do not send passwords, sign-in codes, license keys or full payment details.
We use this information to provide the services you request, fulfil purchases, protect accounts, resolve enquiries and meet legal obligations. Relevant information is handled by payment, account, email and hosting service providers where needed to operate the service.
We keep records for as long as needed for your account and purchased access, security, support, accounting and legal obligations. Some providers process information outside your country. Contact us for information about applicable transfer protections and records relating to you.
Depending on the law that applies to you, you may request access, correction, deletion, restriction or portability of your information, object to certain processing, or withdraw optional consent. We may verify your identity and retain records required by law. Email admin@soveresque.com for privacy requests. You may also complain to your local data-protection authority.
Cookies and browser storage keep you signed in, remember your basket and cookie choices, and support checkout and account security. These features are used to provide the service you request.
No analytics or advertising tags are currently configured on the website. Optional preferences are off unless you choose otherwise. Use Cookie settings in the footer to change your choice, or clear stored information through your browser.
